Refund Policy

Date Approved: [April, 2024] (When the policy was created.)

Last Reviewed: [April, 2024] (The date when the policy was last reviewed.)

Refund Policy:

At PurpleSlingshot.com, we strive to provide the highest quality software services and ensure satisfaction. We encourage all users to carefully evaluate their needs and requirements before availing the service or subscribing to our services. If you have any questions or concerns about our services, please contact our customer support team for assistance before completing your transaction.

Refund policies

If you decide not to complete a course or Specialization that you've paid for, Purple Slingshot may be able to refund your payment.

PurpleSlingshot.com users (the student buying the course), and other entities involved in this process and transaction agree to this policy herein.

 

Eligibility criteria for refund:

The person who paid for this course.

In most cases,

If you pay for an online course, you can request a refund within 3 days which shall be credited to your original payment within (Fourteen 14) days after your payment.

If you pay for an one-one coaching, you can request a refund within 7 days which shall be credited to your original payment within (Fourteen 14) days after your payment.

Once you have earned your course benefit, you are no longer eligible for a refund.

Refunds shall only be considered prior to the participant reaching the 50% benefit threshold. Once you have earned your 50% benefit from the course, you are no longer eligible for a refund. The determination of this threshold shall be at the sole discretion of PurpleSlingshot.com.

You comply with the terms and conditions of this course.

You must submit the request for a refund within the specified timeframe.

 

PAYMENT POLICY

 

At PurpleSlingshot.com we offer e-learning Services, meaning that payment must be made in advance before the service is provided.

 to provide flexibility and convenience for our users. Below are the terms and conditions regarding payments for services:

1. All services offered on PurpleSlingshot.com that require upfront payment must be prepaid before access is granted or services are rendered. We accept various payment methods for prepaid services, including credit/debit cards but not limited to bank transfers, and electronic payment platforms. Details regarding accepted payment methods will be provided during the checkout process. Upon successful payment, your services will be activated and accessible through your account on PurpleSlingshot.com
2. Please note that we utilize third party services as our payment gateway provider. While we strive to ensure a smooth payment process, we are not responsible for any failed payments at their end. Any issues regarding payment processing, including but not limited to transaction failures, delays, or errors, should be addressed directly with the payment platform. We recommend contacting their customer support for assistance in resolving payment-related issues promptly.
3. Services are typically valid for a specified duration as indicated at the time of purchase. It is the responsibility of the students to use the services within the designated timeframe.
4. All prices for prepaid services are stated in the currency specified at the time of purchase and are inclusive of applicable taxes, unless otherwise indicated. In the event of a payment dispute or discrepancy, customers are encouraged to contact our customer support team for resolution. We will investigate and address any payment-related issues promptly and fairly.

 

Conditions and Circumstances for the Refund

The processing fee will not be refunded. Any platform, payment gateway, or third-party charge applicable in this process will not be refunded.

The refund will be made on the request of the person paying for the course and the student discontinuing to use our learning services.

The refund will not be made if the student cannot attend the classes for their fault, does not provide the withdrawal notice, and does not send the refund notification to us within 5 days of enrolment.

 

Refund process

Contact our customer support desk at hello@purpleslingshot.com to request a refund.

 

Use the given Refund Request Form and provide the reason for the refund request.

We will refund this amount through the payment system you used to pay for this course.

 

We reserve the right to change this refund policy at any time. You must check this document before using our services and buying our course. You acknowledge that before using our services, you agree to our terms and conditions.